Track a repair
Where’s my
repair at?
Punch in the tracking ID we texted you when you dropped off your device. You’ll see every step — from “received” through “ready to collect.”
Tracking IDs look like TRK-A1B2C3. They’re case-insensitive — paste whatever you’ve got. Only have the ticket number from your receipt? Use the second tab.
Can’t find your number?
- · Send us a note with your name — we’ll look it up.
- · Check your intake text for the confirmation number.