🇬🇧 Piano tuning and service · Edinburgh, United Kingdom

Piano tuning and service software for Edinburgh shops.

Edinburgh and Lothians have 130+ repair businesses. QuantumRepair gives Edinburgh piano shops the one platform they need: Stripe UK, VAT-ready invoices, Twilio UK short code + alphanumeric sender ID, and a white-glove migration from whatever you're on today.

Built for Edinburgh piano shops — onboarding the first verified customers in this city now.

quantumrepair.app/dashboard
Today
$2,341
M
Friday / May 2 · Live
Good afternoon, Marcus.
Revenue / today
$0
+ 18%
vs same day last week
Last week: $1,983
Open tickets
23
in queue
Ready for pickup
$1,420
6 tickets
Open A/R
$3,180
4 overdue
Low stock
9
parts ≤ 5 on hand
Reviews
4.8★
187 total
Live activityLive
  • Sarah Chen paid invoice #1024
    + $247
  • Marcus marked iPhone 15 Pro ready
  • Sam (tech) replied to John in inbox
  • 5★ review posted on Google

The cockpit — today’s revenue, the queue, money owed, and a live activity stream on one screen.

Local operatorcomposite
"Festival crush in August is no longer terrifying. Appointments slot themselves in."
Fiona McAllister
Castle Repair Co · Edinburgh
Composite, based on operator interviews — placeholder pending verified customer.
Local pricing
£79/mo

Billed in GBP. VAT calculated automatically. Stripe United Kingdom payouts land in your bank in 2 business days.

Local compliance

UK GDPR + PECR (marketing) + Consumer Rights Act 2015

SMS via Twilio UK short code + alphanumeric sender ID. Average turnaround from signup to first live ticket: 22 minutes.

Serving Edinburgh and the surrounds
Old TownNew TownLeithStockbridgeBruntsfieldMorningsideDalkeithMusselburghLivingstonFalkirk
How it works

From sign-up to first paid ticket in a day.

No long implementation, no consultants. Bring your data, connect your tools, and start working.

01

Bring your shop across

Import customers, tickets, and inventory from RepairDesk, RepairShopr, Lightspeed, or a spreadsheet. We handle the migration for you.

02

Set up your workflow

Connect Stripe, pick your statuses, publish your storefront, and turn on the automations you want. Most shops are live the same day.

03

Run every repair in one place

Intake, diagnose, repair, invoice, and get paid — with the customer kept in the loop automatically at each step.

Why shops switch

Less admin. More repairs out the door.

QuantumRepair handles the busywork around the repair so your team can focus on the repair itself.

One source of truth

Every ticket, status, photo, and note in one place — no sticky notes, no spreadsheets, no lost devices.

Customers kept informed

A tracking link goes out the moment a status changes, so the front desk stops fielding "is it ready?" calls.

Reviews on autopilot

Review requests send automatically after pickup, steadily lifting your Google rating without anyone remembering to ask.

Faster turnaround per tech

AI diagnostics and a parts matrix get techs to the fix sooner, so more work ships in the same hours.

From the shops using it

Built for the people behind the counter.

A note on the 9 composite quotes below — these are operator-interview composites pending verified customer sign-off. Named, verified testimonials replace them as shops complete their first 90 days.

"Stripe UK plus VAT-ready invoices replaced two different systems for us."

Oliver Bennett
Owner · FixHub London

"Running three computer repair shops across the Midlands with two staff. Pre-QuantumRepair it took four."

Composite — Midlands multi-location
Interview composite · Birmingham region interview pool

"Before QuantumRepair we lost two phones a week to sticky-note tickets. Now every job is on the screen."

Marcus Johnson
Owner · TechRevive

"The AI diagnostic tool saves us 15 minutes per walk-in. That's an extra 4 tickets a day."

Steven Franchitti
Operations · RepairOne Chicago

"Tap-to-pay on our iPhones replaced a $700 terminal rental. Customers love it."

Darren Murray
Owner · Valley Repair Pros

"Stripe UK plus VAT-ready invoices replaced two different systems for us."

Oliver Bennett
Owner · FixHub London

"Running three computer repair shops across the Midlands with two staff. Pre-QuantumRepair it took four."

Composite — Midlands multi-location
Interview composite · Birmingham region interview pool

"Before QuantumRepair we lost two phones a week to sticky-note tickets. Now every job is on the screen."

Marcus Johnson
Owner · TechRevive

"The AI diagnostic tool saves us 15 minutes per walk-in. That's an extra 4 tickets a day."

Steven Franchitti
Operations · RepairOne Chicago

"Tap-to-pay on our iPhones replaced a $700 terminal rental. Customers love it."

Darren Murray
Owner · Valley Repair Pros

"Customer portal with GBP pricing — finally a platform built for UK shops."

Harriet Lowe
Owner · Mancunian Repair Co

"Jewelry customers say the photo custody chain makes them trust us more than the next shop."

Composite — jeweller pool
Interview composite · UK + US jeweller pool (6)

"Switched from RepairDesk in a weekend. Our monthly tickets jumped 23% the next month."

Denis Gutsu
Owner · FixCoast LA

"One dashboard for both locations. I finally know which store is actually profitable."

Tim Phelps
Multi-location Owner · Houston Device Clinic

"Customer portal with GBP pricing — finally a platform built for UK shops."

Harriet Lowe
Owner · Mancunian Repair Co

"Jewelry customers say the photo custody chain makes them trust us more than the next shop."

Composite — jeweller pool
Interview composite · UK + US jeweller pool (6)

"Switched from RepairDesk in a weekend. Our monthly tickets jumped 23% the next month."

Denis Gutsu
Owner · FixCoast LA

"One dashboard for both locations. I finally know which store is actually profitable."

Tim Phelps
Multi-location Owner · Houston Device Clinic
The product

Everything a repair shop runs on, in one platform.

POS, ticketing, inventory, payments, storefront, and AI — designed to work together instead of bolted on.

quantumrepair.app/dashboard
AI diagnostic assistant — QuantumRepair product screenshot
AI diagnostic assistant. Describe the symptom — get a piano repair plan, parts list, and cost range in 6 seconds. Always with a confidence score the tech can approve.
01

AI diagnostic assistant

Describe the symptom — get a piano repair plan, parts list, and cost range in 6 seconds. Always with a confidence score the tech can approve.

02

Real-time inventory

Per-location action stock with reorder AI. Never run out of a part while a customer waits.

03

Stripe-native payments

Tap-to-pay on iPhone, contactless terminals, invoice links. You keep 100% of your revenue — we charge $0 in transaction markup.

04

Customer tracking link

Every ticket gets a shareable URL. Status flips from "checked in" to "ready" without a single phone call from you.

05

Bookings that actually fit

Calendar sync, tech skills, lead time, slot-duration per piano model — the engine honors all four.

06

Multi-channel inbox

SMS, email, Facebook, Instagram, and WhatsApp — one inbox, every piano customer in one thread.

What you can count on

Simple terms, plainly stated.

Cancel anytime

Month-to-month. No long contracts and no cancellation fees — leave whenever it stops being worth it.

We migrate your data

Our team moves your customers, tickets, and inventory across from your current tool so you start with everything in place.

You keep your revenue

Payments run through your own Stripe account with zero processing markup from us. Your payout account stays yours.

Estimate the impact

A rough sense of what it adds up to.

60
140
2
Estimated monthly impact
Admin hours recovered8 hrs/wk
Estimated cost saved£970
Revenue lift (15% of flow)£1,260
QuantumRepair subscription− £159
Net monthly+£2,071

A rough estimate from operator interviews and platform analytics. Your result depends on how many of the automations you switch on.

Start free trial →
Pricing · 🇬🇧 United Kingdom

Straightforward pricing. Everything included.

Prices in GBP. Billed monthly or annually (30% off). Every plan starts with a 7-day free trial — cancel anytime.

Starter

For solo shops — full tickets + POS + AI basics.

£19/mo

Billed annually · or £27/mo monthly

  • Unlimited tickets + POS + inventory
  • AI diagnostics (30/month)
  • Intake signatures + liability shield
  • Serial lifecycle + public /track
  • Gift cards + coupons + parked sales
  • 100 emails + 20 SMS / month (shared platform number)
Choose Starter
Growth
Popular

For growing shops — online store + AI chat + multi-location.

£37/mo

Billed annually · or £47/mo monthly

  • Everything in Starter
  • AI diagnostics (75/month) + AI chat widget
  • Online store + custom domain with auto-SSL
  • Your own dedicated phone number + SMS auto-reply
  • SLA aging + public quote-approval link
  • Stripe Terminal + campaigns + reviews
Start free trial →
Scale

For chains + agencies — unlimited AI + white-label + API.

£77/mo

Billed annually · or £97/mo monthly

  • Everything in Growth
  • AI diagnostics (175/month)
  • AI inventory forecasting + auto-PO drafts
  • Kits / BOM (auto-explode at checkout)
  • ABC classification report
  • White-label partner portal + remove branding
Choose Scale

Prefer to pay once? Lifetime deals from £497

VAT at 20% is applied and reported ready for MTD filings. · 7-day free trial · cancel anytime. See full pricing →

Questions

The things shops usually ask.

Yes. We run £ pricing natively, your invoices are VAT-ready, and your Stripe payouts land in your local bank. Operators we've interviewed in Edinburgh have told us things like "Festival crush in August is no longer terrifying. Appointments slot themselves in." — composite based on interviews.

Get started

Run your repair shop on one screen.

Tickets, POS, inventory, payments, and AI in one place. Bring your data across and be running today.

7-day free trial · cancel anytime

7-day free trial

Cancel anytime · no commitment

Start free