QQuantumRepair
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💎 Jewelry repair · software

Never lose a customer's wedding ring in a paper envelope again.

Photo-first intake, weight logging, tagged velvet-pouch tracking, insurance-grade custody reports, and ready-SMS with photos.

Used by independent jewellers + mall kiosks handling sizing, chain repair, and stone resetting. Average ticket $45–$380.

quantumrepair.app/dashboard
Today
$2,341
M
Friday / May 2 · Live
Good afternoon, Marcus.
Revenue / today
$0
+ 18%
vs same day last week
Last week: $1,983
Open tickets
23
in queue
Ready for pickup
$1,420
6 tickets
Open A/R
$3,180
4 overdue
Low stock
9
parts ≤ 5 on hand
Reviews
4.8★
187 total
Live activityLive
  • Sarah Chen paid invoice #1024
    + $247
  • Marcus marked iPhone 15 Pro ready
  • Sam (tech) replied to John in inbox
  • 5★ review posted on Google

The cockpit — today’s revenue, the queue, money owed, and a live activity stream on one screen.

How it works

From sign-up to first paid ticket in a day.

No long implementation, no consultants. Bring your data, connect your tools, and start working.

01

Bring your shop across

Import customers, tickets, and inventory from RepairDesk, RepairShopr, Lightspeed, or a spreadsheet. We handle the migration for you.

02

Set up your workflow

Connect Stripe, pick your statuses, publish your storefront, and turn on the automations you want. Most shops are live the same day.

03

Run every repair in one place

Intake, diagnose, repair, invoice, and get paid — with the customer kept in the loop automatically at each step.

Why shops switch

Less admin. More repairs out the door.

QuantumRepair handles the busywork around the repair so your team can focus on the repair itself.

One source of truth

Every ticket, status, photo, and note in one place — no sticky notes, no spreadsheets, no lost devices.

Customers kept informed

A tracking link goes out the moment a status changes, so the front desk stops fielding "is it ready?" calls.

Reviews on autopilot

Review requests send automatically after pickup, steadily lifting your Google rating without anyone remembering to ask.

Faster turnaround per tech

AI diagnostics and a parts matrix get techs to the fix sooner, so more work ships in the same hours.

From the shops using it

Built for the people behind the counter.

A note on the 9 composite quotes below — these are operator-interview composites pending verified customer sign-off. Named, verified testimonials replace them as shops complete their first 90 days.

"Jewelry customers say the photo custody chain makes them trust us more than the next shop."

Composite — jeweller pool
Interview composite · UK + US jeweller pool (6)

"Switched from RepairDesk in a weekend. Our monthly tickets jumped 23% the next month."

Denis Gutsu
Owner · FixCoast LA

"One dashboard for both locations. I finally know which store is actually profitable."

Tim Phelps
Multi-location Owner · Houston Device Clinic

"Went from paper job sheets to full digital in 3 days of onboarding."

Christopher Smith
Tech Lead · Liberty Repair Co

"We opened our 3rd location with the same staff because of the automation."

Alex Marini
CEO · Coastal Fix SD

"Jewelry customers say the photo custody chain makes them trust us more than the next shop."

Composite — jeweller pool
Interview composite · UK + US jeweller pool (6)

"Switched from RepairDesk in a weekend. Our monthly tickets jumped 23% the next month."

Denis Gutsu
Owner · FixCoast LA

"One dashboard for both locations. I finally know which store is actually profitable."

Tim Phelps
Multi-location Owner · Houston Device Clinic

"Went from paper job sheets to full digital in 3 days of onboarding."

Christopher Smith
Tech Lead · Liberty Repair Co

"We opened our 3rd location with the same staff because of the automation."

Alex Marini
CEO · Coastal Fix SD

"Before QuantumRepair we lost two phones a week to sticky-note tickets. Now every job is on the screen."

Marcus Johnson
Owner · TechRevive

"The AI diagnostic tool saves us 15 minutes per walk-in. That's an extra 4 tickets a day."

Steven Franchitti
Operations · RepairOne Chicago

"Tap-to-pay on our iPhones replaced a $700 terminal rental. Customers love it."

Darren Murray
Owner · Valley Repair Pros

"Our customer portal cut 'is it ready yet?' calls by 80%."

Terry Ballantini
Owner · Alamo Tech Repair

"Before QuantumRepair we lost two phones a week to sticky-note tickets. Now every job is on the screen."

Marcus Johnson
Owner · TechRevive

"The AI diagnostic tool saves us 15 minutes per walk-in. That's an extra 4 tickets a day."

Steven Franchitti
Operations · RepairOne Chicago

"Tap-to-pay on our iPhones replaced a $700 terminal rental. Customers love it."

Darren Murray
Owner · Valley Repair Pros

"Our customer portal cut 'is it ready yet?' calls by 80%."

Terry Ballantini
Owner · Alamo Tech Repair
Built for your workflow

Every device, every part, every invoice — tracked.

Devices we handle for jewelry shops

  • Gold rings (10K / 14K / 18K)
  • Silver chains
  • Platinum settings
  • Costume jewellery
  • Watches (band resize)
  • Heirloom restoration

Parts + supplies tracked

  • Solder (silver, gold)
  • Prong tips
  • Jump rings
  • Clasps
  • Bezels
  • Posts + backs
Compliance

Chain-of-custody photo logs. Carat weight + metal purity recorded at intake. Insurance-grade PDF reports on demand.

The product

Everything a repair shop runs on, in one platform.

POS, ticketing, inventory, payments, storefront, and AI — designed to work together instead of bolted on.

quantumrepair.app/dashboard
AI diagnostic assistant — QuantumRepair product screenshot
AI diagnostic assistant. Describe the symptom — get a item repair plan, parts list, and cost range in 6 seconds. Always with a confidence score the tech can approve.
01

AI diagnostic assistant

Describe the symptom — get a item repair plan, parts list, and cost range in 6 seconds. Always with a confidence score the tech can approve.

02

Real-time inventory

Per-location finding stock with reorder AI. Never run out of a part while a customer waits.

03

Stripe-native payments

Tap-to-pay on iPhone, contactless terminals, invoice links. You keep 100% of your revenue — we charge $0 in transaction markup.

04

Customer tracking link

Every ticket gets a shareable URL. Status flips from "checked in" to "ready" without a single phone call from you.

05

Bookings that actually fit

Calendar sync, tech skills, lead time, slot-duration per item model — the engine honors all four.

06

Multi-channel inbox

SMS, email, Facebook, Instagram, and WhatsApp — one inbox, every jewelry customer in one thread.

What you can count on

Simple terms, plainly stated.

Cancel anytime

Month-to-month. No long contracts and no cancellation fees — leave whenever it stops being worth it.

We migrate your data

Our team moves your customers, tickets, and inventory across from your current tool so you start with everything in place.

You keep your revenue

Payments run through your own Stripe account with zero processing markup from us. Your payout account stays yours.

Estimate the impact

A rough sense of what it adds up to.

60
140
2
Estimated monthly impact
Admin hours recovered8 hrs/wk
Estimated cost saved£970
Revenue lift (15% of flow)£1,260
QuantumRepair subscription− £159
Net monthly+£2,071

A rough estimate from operator interviews and platform analytics. Your result depends on how many of the automations you switch on.

Start free trial →
Pricing · 🇬🇧 United Kingdom

Straightforward pricing. Everything included.

Prices in GBP. Billed monthly or annually (30% off). Every plan starts with a 7-day free trial — cancel anytime.

Starter

For solo shops — full tickets + POS + AI basics.

£19/mo

Billed annually · or £27/mo monthly

  • Unlimited tickets + POS + inventory
  • AI diagnostics (30/month)
  • Intake signatures + liability shield
  • Serial lifecycle + public /track
  • Gift cards + coupons + parked sales
  • 100 emails + 20 SMS / month (shared platform number)
Choose Starter
Growth
Popular

For growing shops — online store + AI chat + multi-location.

£37/mo

Billed annually · or £47/mo monthly

  • Everything in Starter
  • AI diagnostics (75/month) + AI chat widget
  • Online store + custom domain with auto-SSL
  • Your own dedicated phone number + SMS auto-reply
  • SLA aging + public quote-approval link
  • Stripe Terminal + campaigns + reviews
Start free trial →
Scale

For chains + agencies — unlimited AI + white-label + API.

£77/mo

Billed annually · or £97/mo monthly

  • Everything in Growth
  • AI diagnostics (175/month)
  • AI inventory forecasting + auto-PO drafts
  • Kits / BOM (auto-explode at checkout)
  • ABC classification report
  • White-label partner portal + remove branding
Choose Scale

Prefer to pay once? Lifetime deals from £497

VAT at 20% is applied and reported ready for MTD filings. · 7-day free trial · cancel anytime. See full pricing →

Jewelry repair software in your city

Pick your city — we serve 60 across 6 countries.

🇺🇸 United States
New York
Jewelry repair
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Los Angeles
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Chicago
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Houston
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Phoenix
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Philadelphia
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San Antonio
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San Diego
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Dallas
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Austin
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Jacksonville
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Fort Worth
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Columbus
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Charlotte
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Indianapolis
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San Francisco
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Seattle
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Denver
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Washington DC
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Boston
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Nashville
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Miami
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Atlanta
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Portland
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🇬🇧 United Kingdom
London
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Manchester
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Birmingham
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Leeds
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Glasgow
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Liverpool
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Bristol
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Edinburgh
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🇬🇧 United Kingdom
Sheffield
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Newcastle
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Nottingham
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Cardiff
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🇬🇧 United Kingdom
Belfast
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🇨🇦 Canada
Toronto
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🇨🇦 Canada
Montreal
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🇨🇦 Canada
Vancouver
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🇨🇦 Canada
Calgary
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🇨🇦 Canada
Edmonton
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🇨🇦 Canada
Ottawa
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🇨🇦 Canada
Winnipeg
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🇨🇦 Canada
Quebec City
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🇦🇺 Australia
Sydney
Jewelry repair
🇦🇺 Australia
Melbourne
Jewelry repair
🇦🇺 Australia
Brisbane
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🇦🇺 Australia
Perth
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🇦🇺 Australia
Adelaide
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🇦🇺 Australia
Gold Coast
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🇦🇺 Australia
Canberra
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🇳🇿 New Zealand
Auckland
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🇳🇿 New Zealand
Wellington
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🇳🇿 New Zealand
Christchurch
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🇳🇿 New Zealand
Hamilton
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🇮🇪 Ireland
Dublin
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🇮🇪 Ireland
Cork
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🇮🇪 Ireland
Galway
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🇮🇪 Ireland
Limerick
Jewelry repair
Questions

The things shops usually ask.

Side-by-side we're usually 35% cheaper, we don't charge payment transaction fees, and the AI diagnostic is native — not a $99/month add-on. Most shops migrate their item catalogue in under a day using our CSV importer.

Get started

Run your repair shop on one screen.

Tickets, POS, inventory, payments, and AI in one place. Bring your data across and be running today.

7-day free trial · cancel anytime

7-day free trial

Cancel anytime · no commitment

Start free