Can I import my existing component inventory?

Yes. Upload a CSV or connect directly from RepairDesk, RepairShopr, or RepairQ. Historical ticket data and customer records come across too.

Does this support multiple hearing aid shop locations?

Starter includes 1 location. Pro adds unlimited locations with cross-site inventory transfers, per-location commissions, and a consolidated report view.

What if my techs don't want to learn new software?

We run a 20-minute live onboarding per tech and our UI is closer to a POS than a CRM. Teams are usually fully switched over in 2-3 shifts.

Is there a free trial?

14 days, full access, no credit card. If you can't save 10 hours a week inside 60 days of going live, we refund you and pay $500 for your time. That's the guarantee.

QQuantumRepair

NZ$ NZD

🦻 Hearing aid service · software

The audiology-clinic workflow that HIPAA auditors actually bless.

HIPAA-compliant patient records, hearing-aid programming logs, insurance direct-bill for Medicare + private, and battery-subscription service.

Start free trial →See how it works

Used by audiology clinics + hearing-aid dispensers + specialty service centres. Average ticket $180–$3,800.

quantumrepair.app/dashboard

Search · ⌘K

Today

$2,341

Friday / May 2 · Live

Good afternoon, Marcus.

Revenue / today

+ 18%

vs same day last week
Last week: $1,983

Open tickets

in queue

Ready for pickup

$1,420

6 tickets

Open A/R

$3,180

4 overdue

Low stock

parts ≤ 5 on hand

Reviews

4.8★

187 total

Live activityLive

Sarah Chen paid invoice #1024
+ $247
Marcus marked iPhone 15 Pro ready
Sam (tech) replied to John in inbox
5★ review posted on Google

The cockpit — today’s revenue, the queue, money owed, and a live activity stream on one screen.

How it works

From sign-up to first paid ticket in a day.

No long implementation, no consultants. Bring your data, connect your tools, and start working.

Bring your shop across

Import customers, tickets, and inventory from RepairDesk, RepairShopr, Lightspeed, or a spreadsheet. We handle the migration for you.

Set up your workflow

Connect Stripe, pick your statuses, publish your storefront, and turn on the automations you want. Most shops are live the same day.

Run every repair in one place

Intake, diagnose, repair, invoice, and get paid — with the customer kept in the loop automatically at each step.

Start your 7-day free trial →

Why shops switch

Less admin. More repairs out the door.

QuantumRepair handles the busywork around the repair so your team can focus on the repair itself.

One source of truth

Every ticket, status, photo, and note in one place — no sticky notes, no spreadsheets, no lost devices.

Customers kept informed

A tracking link goes out the moment a status changes, so the front desk stops fielding "is it ready?" calls.

Reviews on autopilot

Review requests send automatically after pickup, steadily lifting your Google rating without anyone remembering to ask.

Faster turnaround per tech

AI diagnostics and a parts matrix get techs to the fix sooner, so more work ships in the same hours.

From the shops using it

Built for the people behind the counter.

A note on the 9 composite quotes below — these are operator-interview composites pending verified customer sign-off. Named, verified testimonials replace them as shops complete their first 90 days.

"Before QuantumRepair we lost two phones a week to sticky-note tickets. Now every job is on the screen."

"The AI diagnostic tool saves us 15 minutes per walk-in. That's an extra 4 tickets a day."

"Tap-to-pay on our iPhones replaced a $700 terminal rental. Customers love it."

"Our customer portal cut 'is it ready yet?' calls by 80%."

"Our Google review average jumped from 4.3 to 4.8 once we automated review requests."

"Before QuantumRepair we lost two phones a week to sticky-note tickets. Now every job is on the screen."

"The AI diagnostic tool saves us 15 minutes per walk-in. That's an extra 4 tickets a day."

"Tap-to-pay on our iPhones replaced a $700 terminal rental. Customers love it."

"Our customer portal cut 'is it ready yet?' calls by 80%."

"Our Google review average jumped from 4.3 to 4.8 once we automated review requests."

"Switched from RepairDesk in a weekend. Our monthly tickets jumped 23% the next month."

"One dashboard for both locations. I finally know which store is actually profitable."

"Went from paper job sheets to full digital in 3 days of onboarding."

"We opened our 3rd location with the same staff because of the automation."

"Switched from RepairDesk in a weekend. Our monthly tickets jumped 23% the next month."

"One dashboard for both locations. I finally know which store is actually profitable."

"Went from paper job sheets to full digital in 3 days of onboarding."

"We opened our 3rd location with the same staff because of the automation."

Built for your workflow

Every device, every part, every invoice — tracked.

Devices we handle for hearing aid shops

✓BTE hearing aids (Phonak, Oticon)
✓RIC / RITE
✓ITE + ITC
✓CROS / BiCROS
✓Cochlear-implant processors
✓Pediatric hearing aids

Parts + supplies tracked

✓Batteries
✓Receivers
✓Tubes + ear moulds
✓Microphones
✓Domes
✓Wax guards

Compliance

HIPAA-compliant patient records. Medicare direct-bill. FDA Class I/II device records. Insurance direct-bill (BCBS, Aetna, United).

The product

Everything a repair shop runs on, in one platform.

POS, ticketing, inventory, payments, storefront, and AI — designed to work together instead of bolted on.

AI diagnostic assistant

Describe the symptom — get a device repair plan, parts list, and cost range in 6 seconds. Always with a confidence score the tech can approve.

Real-time inventory

Per-location component stock with reorder AI. Never run out of a part while a customer waits.

Stripe-native payments

Tap-to-pay on iPhone, contactless terminals, invoice links. You keep 100% of your revenue — we charge $0 in transaction markup.

Customer tracking link

Every ticket gets a shareable URL. Status flips from "checked in" to "ready" without a single phone call from you.

Bookings that actually fit

Calendar sync, tech skills, lead time, slot-duration per device model — the engine honors all four.

Multi-channel inbox

SMS, email, Facebook, Instagram, and WhatsApp — one inbox, every hearing aid customer in one thread.

What you can count on

Simple terms, plainly stated.

Cancel anytime

Month-to-month. No long contracts and no cancellation fees — leave whenever it stops being worth it.

We migrate your data

Our team moves your customers, tickets, and inventory across from your current tool so you start with everything in place.

You keep your revenue

Payments run through your own Stripe account with zero processing markup from us. Your payout account stays yours.

Estimate the impact

A rough sense of what it adds up to.

Tickets per month60

Average ticket value (NZ$)140

Number of techs2

Estimated monthly impact

Admin hours recovered8 hrs/wk

Estimated cost savedNZ$970

Revenue lift (15% of flow)NZ$1,260

QuantumRepair subscription− NZ$279

Net monthly+NZ$1,951

A rough estimate from operator interviews and platform analytics. Your result depends on how many of the automations you switch on.

Start free trial →

Pricing · 🇳🇿 New Zealand

Straightforward pricing. Everything included.

Prices in NZD. Billed monthly or annually (30% off). Every plan starts with a 7-day free trial — cancel anytime.

Starter

For solo shops — full tickets + POS + AI basics.

NZ$29/mo

Billed annually · or NZ$39/mo monthly

✓Unlimited tickets + POS + inventory
✓AI diagnostics (30/month)
✓Intake signatures + liability shield
✓Serial lifecycle + public /track
✓Gift cards + coupons + parked sales
✓100 emails + 20 SMS / month (shared platform number)

Choose Starter

Growth

Popular

For growing shops — online store + AI chat + multi-location.

NZ$49/mo

Billed annually · or NZ$69/mo monthly

✓Everything in Starter
✓AI diagnostics (75/month) + AI chat widget
✓Online store + custom domain with auto-SSL
✓Your own dedicated phone number + SMS auto-reply
✓SLA aging + public quote-approval link
✓Stripe Terminal + campaigns + reviews