Track your repair

Enter the tracking ID from your intake receipt at Camberwell phonecity.

Can't find your tracking ID? Check your intake text message or contact us.

What you'll see once you track
  1. 1
    Received & logged
    We confirm your device + its condition on arrival.
  2. 2
    Diagnosed
    Free diagnostic, then a flat quote for you to approve.
  3. 3
    In repair
    Your approved fix is underway on the bench.
  4. 4
    Quality-checked
    Every function tested before it leaves the shop.
  5. 5
    Ready for pickup
    We text you the moment it's done.
Live SMS + email updates Photos at each stage Private & secure
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