Terms of Service
Last updated 3 July 2026 · G
These terms govern your use of this website and the repair, booking and retail services provided by G. By booking a repair, placing an order, or using this site, you agree to them.
1. About us
G, US. Contact: tara.hobiz+stripe@gmail.com.
2. Our services
When you book a repair we give you a price estimate. We will not exceed the top of any quoted range without first contacting you and obtaining your approval. Diagnostics are free up to any posted limit; if a repair turns out to be uneconomical or impossible, we will tell you before proceeding.
3. Your device and your data
- Please back up your device before handing it to us. We take care, but repairs carry an inherent risk of data loss and we cannot accept liability for lost data.
- Remove or disable any security locks where possible, or provide the passcode so we can test the repair.
- We are not responsible for accessories (cases, chargers, SIM/memory cards) unless we expressly took them in.
- Devices not collected within 90 days of completion, after written notice, may be sold or disposed of to recover unpaid charges, as permitted by local law.
- If we find evidence that a device is stolen or has been unlawfully tampered with, we will report it as the law requires.
4. Pricing and payment
- Prices are shown in your shop's local currency and include applicable taxes unless stated otherwise.
- Payment is due on collection unless we have agreed otherwise in writing.
- A deposit may be required for parts that must be specially ordered for your device; this may be non-refundable if you later cancel.
5. Warranty and refunds
Our repair guarantee is set out in our Warranty page, and your refund and return rights are set out in our Refund Policy. Both form part of these terms.
6. Our liability
To the fullest extent permitted by law, our total liability for any claim arising from a repair or sale is limited to the amount you paid us for it. We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.
Nothing in this policy limits any non-waivable rights you have under US federal or state consumer-protection law.
7. Changes and governing law
We may update these terms from time to time; the current version always lives on this page. These terms are governed by the laws of the country in which G operates, and nothing in them affects your non-waivable rights under applicable US federal and state consumer-protection law.
Last updated 3 July 2026. Provided by G as general information, not legal advice.